Technical Support and Maintenance Escalation

For post-sales technical questions:


Hours: 24x7

Email: techsupport@fbscgov.us.com



Initial Call

Business Hours 7a-5p M-F

Phone: (877) 489-2115

(703) 957-3279

techsupport@fbscgov.us.com

 


1st Level Escalation

After Hours and Weekends

Geoff Prosser

Phone: (703) 957-3279 x127

(703) 863-3973 cell

geoff.prosser@fbscgov.us.com

 


4th Level Escalation

Anne Rose

Phone: (703) 957-3279 x104

(571) 835-0043 cell

anne.rose1@fbscgov.us.com